Shipping policy

At CoastersHub, we strive to deliver your products safely and on time. Below is our shipping policy, including order processing times, shipping timeframes, and other key details.

Order Processing Times

  • Orders are processed within 2-5 business days after payment is received.
  • Processing times may vary slightly depending on the product type and production requirements. Please refer to product pages for specific details regarding estimated processing times.

Shipping Times

Shipping times depend on your location and the shipping method selected. Typical shipping estimates are:

  • Domestic Shipping (within the U.S.): 5-10 business days
  • International Shipping: 10-20 business days (varies by destination and customs processing)

Please note that these are estimated timeframes and do not account for carrier delays, holidays, or other unforeseen circumstances.

Shipping Costs

Shipping costs are calculated at checkout based on the item(s) purchased, the shipping method chosen, and the destination address. These fees will be clearly displayed at checkout before payment is finalized.

Tracking Your Order

Once your order ships, you will receive a confirmation email with tracking information (if applicable). Please allow up to 48 hours for tracking updates to appear.

Multiple Shipments

For orders containing multiple items, you may receive your items in separate shipments. This ensures faster delivery for certain products, even if others are still being processed. Each shipment will include its own tracking information, if available.

Lost, Delayed, or Damaged Shipments

  • Lost or Delayed Shipments: CoastersHub is not responsible for delays or lost packages caused by the shipping carrier. Please contact the carrier directly with your tracking number for assistance.
  • Damaged Shipments: If your order arrives damaged, please contact us within 7 days of delivery. Provide your order number, a description of the issue, and clear photos of the damage so we can work toward a resolution.

International Shipping Disclaimer

For international orders, any additional customs fees, duties, or taxes are the responsibility of the buyer. We recommend checking with your local customs office for details before placing an order.

By placing an order with CoastersHub, you agree to this Shipping Policy.

If you have any questions or concerns about your order, feel free to contact us.

Thank you for shopping with CoastersHub