Refund policy

At Coasters Hub, we take pride in providing high-quality, handcrafted products designed to enhance your space. To ensure clarity and maintain the highest standards of service, we have implemented the following No Refunds or Returns Policy: 

All Sales Are Final:

Once your order has been placed and payment has been processed, it is considered final. We do not accept returns, exchanges, or issue refunds.

Exceptions:                                                                                                                  

We understand that rare issues may arise. The following are the only exceptions to our policy:

• Damaged or Defective Products: If your product arrives damaged or defective, please contact us within 7 days of delivery. Include your order number, a brief description of the issue, and clear photos of the damage. Upon review, we may offer a replacement or provide store credit at our discretion.
• Incorrect Orders: If you receive the wrong product, we will gladly send you the correct item at no additional cost.

Product Accuracy:

We strive to provide detailed product descriptions, accurate images, and sizing information to help you make informed decisions. Please review all product details carefully before purchasing. If you have any questions, contact us and we’ll be happy to assist.

Shipping Responsibility:

Once your order leaves our hands, delivery is managed by the shipping carrier. We are not responsible for delays, lost packages, or issues caused by the carrier. Please contact the carrier directly for delivery inquiries. By placing an order with Coasters Hub, you acknowledge and agree to this No Refunds or Returns Policy. We are grateful for your support and look forward to serving you with high-quality coasters you’ll love.                                                           

If you have any questions, please contact us.

Thank you for choosing CoastersHub!